What are our protocols for in-person showings when we are the listing agent?

We strongly discourage in-person showings at this time but if it is deemed absolutely necessary please consider the following:

  • Listing agent to personally screen all agents/buyers that make showing appointments.  Get it in writing wherever possible! Ask the following:
    • Have you or your clients recently travelled out of the province/country?
    • Have you or your clients recently been in contact with someone that has travelled?
    • In the last 14 days have you or your clients been experiencing any of the following: fever, cough, difficulty breathing, muscle aches, fatigue, headache, sore throat?
    • Have you or your clients recently been in contact with someone who is sick with any of the above?
  • Ensure number of people attending the showing is 5 or below to comply with the governments rule of gatherings of no more than 5 people.
  • Have detailed showing instructions re: expected hygiene practices, limiting number of people ie. buyer & buyer agent only, no kids, family members, etc.
  • Include showing instructions in your Brokerage Remarks on your listings.
  • Include in your Sellers package:
    • Signs asking agents/buyers to use hand sanitizer immediately upon entrance.
    • Signs instructing visitors to limit physical touching in the home ie. do not to touch light switches, doorknobs, etc.
    • Signs asking people not to use the facilities.
  • Encourage sellers to leave interior doors open (including closets) and lights on to minimize buyers need to touch anything.
  • Tell sellers to leave toilet seats down & fold toilet paper into a triangle so they will be able to easily tell if someone used the washroom.
  • Encourage sellers to disinfect their homes after any showing appointments paying special attention to frequently touched areas such as doorknobs, light switches, etc.

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